Q商品のサイズはどのように測っていますか?
A平置きにした状態で測定しております。
生地の特性上、若干の誤差が生じます。あらかじめご了承ください。
Qサイズがわからない
Aご試着が難しい場合はお手持ちのお洋服を採寸していただき、
“Size詳細”にあります寸法と比較していただきますと
ご参考にしていただきやすくなります。

Qご注文からお届けまでの日数
Aご注文確定後、3~5営業日以内に発送致します。
発送手配が完了した時点でお知らせと送り状Noをご連絡差し上げます。
Qお届け地域・日時指定・送料について
A佐川急便で全国へお届け致します。

お届けのご希望日時がある場合はご注文時に【備考欄】へご明記下さい。
ご注文いただく時間帯や配送が混雑する時期によってご希望にそえない場合がございます。
あらかじめご了承下さい。

配送料は北海道850円・東北650円・その他550円になります。
※沖縄は配送料金が異なります。また、離島は別途中継料金が発生致しますのでお問合せ下さい。

Q商品受け取り後に返品・交換・キャンセルしたい。
A発送済みの商品につきましてお客様ご都合による返品・返金・交換・キャンセルはご遠慮いただきますようお願い申し上げます。
ただし、当社起因による以下のような場合は、商品ご到着後7日以内であればご対応させていただきます。
info@switzul.comへご連絡いただきますようお願い申し上げます。
・誤配送
・初期不良(汚れ・破損など)


返品がお受けできないケース
・お客様のご都合(色・サイズ間違いなど)による場合
・ご使用済みの場合
・お客様のご使用で傷や破損が生じた場合
・その他当社がご返品・ご交換をお受けしかねると判断した場合
Q 2回に分けて注文した場合の同梱はできますか?
「商品を2回に分けて注文し、オンライン決済も終了していますが、同一梱包で、送料は返金していただけるのでしょうか?」
Aショッピングカートシステムの都合上こちらで1回分の送料の返金が不可能なため、恐れ入りますが、一度最初の注文をキャンセルして再度正確な数量で1回にまとめてのご注文をお願いいたします。

Privacy Policy

The store(or “we”, “us”, or “our”, as the case may be) recognizes the importance of your personal information, and complies with the Act Concerning Protection of Personal Information (hereinafter referred to as “Act”) and properly treats and protects your personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”).

1. Definition of personal information
As used in this Policy, “personal information” shall mean personal information defined pursuant to Article 2.1 of the Act, meaning information pertinent to existing individual, which can personally identify a specified individual by its name, birth date, or other description contained in such information (including those which can easily collate other information to personally identify a specified individual), or those containing personal identification code.
2. Purpose of personal information
The store shall use your personal information to:
  • (1) provide our services;
  • (2) give guidance and respond to inquiries in connection with our services;
  • (3) give guidance relating to our goods and services;
  • (4) cope with a violation of our rules and regulations or the terms and conditions, or polices (hereinafter referred to as “Rules”) in connection with our services;
  • (5) notify you of any change in Rules relating to our services;
  • (6) facilitate improvement of our services and development of new services;
  • (7) generate data processed for statistical purposes and made anonymous, which cannot be personally identifiable in connection with our services; and
  • (8) accomplish purposes incidental to purposes as set forth above.
3. Change of purposes of use of personal information
The store reserves the right to change the purposes of use of personal information for as long as it will continue to remain relevant, and notify you of, or make it public such change.
4. Restriction on use of personal information
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not use your personal information except as required to accomplish the purposes of use without your consent, unless:
  • (1) required by the applicable laws and regulations;
  • (2) it is necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent;
  • (3) it is particularly necessary to improve public health and facilitate sound education for children, and it is difficult to obtain your consent; or
  • (4) it is necessary for us to cooperate with state or local government or its agency in carrying out their statutory duties and functions, and it is detrimental to carry out of them if your consent needs to be obtained.
5. Proper collection of personal information
We shall collect personal information, and shall not collect personal information by false or otherwise illicit means.
6. Security of personal information
The store shall carry out necessary and proper supervision over its employees, in order to secure your personal information against risk of loss, destruction, alteration, and leaking of your personal information. If we subcontract, wholly or partially, treatment of your personal information, we shall carry out necessary and proper supervision over a subcontractor.
7. Provision to third parties
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not provide to third parties your personal information without your prior consent, except for cases where:
  • (1) we provide personal information as a result of subcontracting, wholly or partially, treatment of your personal information to the extent necessary to accomplish the purposes of use of personal information;
  • (2) your personal information is provided by way of merger or amalgamation, or other events of business transfer; and
  • (3) your personal information is shared with third parties in accordance with the Act.
8. Disclosure of personal information
If we are required by you to disclose your personal information pursuant to the Act, we shall promptly disclose it to you, after identifying that such request has been submitted by you (if such information does not exist, we shall notify to that effect.), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
9. Correction of personal information
If we are required by you to make a correction, addition, or deletion (hereinafter referred to as “Correction”) of your personal information by reason that such information is untrue, we shall promptly carry out investigations to the extent necessary to accomplish the purposes of use thereof after identifying that such request has been submitted by you, and make a Correction based on the results thereof, and you shall be notified thereof (or we shall notify you if we shall not make any Correction), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
10. Suspension of use of your personal information
If we are required by to you to suspend use of or delete (hereinafter referred to as “Suspend”) your personal information by reason that such information is treated for any purpose other than those which are made public, or is obtained or collected by false or otherwise illicit means, and we found that such request is reasonably acceptable, we shall promptly Suspend use of your personal information after identifying that such request has been submitted by you, you shall be notified thereof, unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
11. Use of Cookie or other technologies
  • (1) Cookie or other similar technologies may be used for our services. These technologies shall be useful to grasp the status of how our services are used to make them better. If you do not want the benefits of Cookies, you may be able to opt-out by changing the configuration of your web browser, in which case you may not be able to use any part of our services.
  • (2) We use in our services Google Analytics provided by Google LLC, to investigate and analyze the information including customers’ usage of our services. For information on the mechanism of data collection and processing under Google Analytics and for other detailed information, please visit the sites provided by Google LLC.
    Google Analytics Terms of Service
    https://marketingplatform.google.com/about/analytics/terms/us/
    How Google uses information when customers use Google partners’ sites or apps the Service
    https://policies.google.com/technologies/ads?hl=en-US
    Google Privacy Policy
    https://policies.google.com/privacy?hl=en-US

    If you do not want your data to be used by Google Analytics, please use Google Analytics opt-out add-on provided by Google LLC.

    Google Analytics opt-out add-on
    https://tools.google.com/dlpage/gaoptout?hl=en
  • (3) Our services enable "Google Analytics’ Function for Advertising" and use the following features and use third-party cookies such as the DoubleClick cookie for advertisement and site improvement.

    ・Google Analytics Remarketing
    ・Google Analytics User Attribution Reports and Interest Reports

    This allows our services to use Google Analytics cookies for the analysis of approximate understanding of your age, gender, browsing history, and trends in interest in our services.

    If you do not want "Google Analytics’ Function for Advertising" to be used, you can disable its tracking function by your settings. You can disable it by installing the "Google Analytics opt-out add-on" in your browser.
12. Inquiries
If you have request for disclosure, opinion, question, complaint, or other inquiries about treatment of your personal information, please inform us at our Information Desk as specified in “Notation Based on the Specified Commercial Transaction Act” herein or make an inquiry by filling up an Inquiry Form contained in our store page.
13. Continuous efforts
We shall review the status of operation how your personal information is being treated on a regular basis, and use our best efforts to make them better, and modify this Privacy Policy from time to time.